Claims Management
Most warehouses don’t lose claims because they’re wrong. They lose because they can’t prove they’re right. Arvist changes that with automated visual proof built into every shipment.
Core Capabilities
Everything you need to win a claim
Instant claim intake
Claims come in by email, PDF, or phone. Arvist grabs the shipment ID and PRO number instantly.
Visual proof, already waiting
Automatically pulled, time-stamped footage from across your operations.
Automated triage and assessment
Counts, damage, load verification, checked automatically.
Dispute letters, drafted for you
Arvist drafts the OS&D letter, documentation already attached and ready to send.
One system, start to finish
Outbound inspection and inbound claims, one platform. The proof captured at each QC station is the proof that wins the dispute.
QUALITY CONTROL STATIONS
Claims are won at every station on the floor.
Arvist captures time-stamped visual proof at the packing station and the dock door, so every freight claim is backed by evidence from the moment an order is packed to the moment it ships.
Packing Station
Proof of what was packed, captured automatically. Arvist verifies product, quantity, and label at pack-out, so shortage and wrong-item claims can be checked against footage of the actual order.
Protects against:
Dock Door Station
Every load is documented at the door with time-stamped footage of count and condition. When a carrier or customer files a damage or shortage claim, Arvist shows exactly what was loaded and how it left.
Protects against:
Where every claim starts
Quality Control Stations
01 — Capture
Every load. Every item.
Dock doors, conveyors, packing stations. Every load, every item, is captured automatically.
Dock Door Station
Packing Station
02 — Intake
Drop it in. Arvist handles it.
Sync through the portal, forward an email, or drop in a PDF. Arvist takes it from there.
03 — Investigate
AI on it immediately.
Arvist's AI agent springs into action, running triage and investigation the moment a claim lands.
04 — Resolve
Done in about three minutes.
Assessment, dispute recommendation, and a drafted email with evidence attached, ready to send.
Load Verification
Automatically verify every load at the dock with visual proof of counts, conditions, and timestamps before the truck pulls away.
Inbound Shipment
Know exactly what came in and what condition it arrived in before it touches your inventory.
Retail Compliance
Make sure every outbound order meets retailer requirements and avoid costly chargebacks before they happen.
FAQs
You’ve got the questions, we’ve got the answers.
