What is Dockware?
Dockware is a freight data capture platform for the loading dock. It uses vision AI to record verified dimensions, identifiers such as barcodes and labels, case counts, and visible damage as freight moves across the dock, and it creates a timestamped digital record of each shipment. Dockware has two products. Dockware Scan is a mobile app for iOS and Android that captures shipment data on a phone or tablet. Dockware Vision is an automated sensor suite mounted on ceilings, walls, or powered tracks above the dock. Dockware serves cross-docks, terminals, service centers, and distribution centers.
What does Dockware do well?
Dockware is strong at accurate freight dimensions, which matter for billing and load planning in freight networks where a bad measurement costs money on every shipment. Dockware Scan lets a team start capturing dimensions and condition on a phone or tablet before committing to mounted hardware. Once volume justifies automation, Dockware Vision covers multiple doors per unit. The timestamped record for each shipment gives carriers, receivers, and insurers a shared view of what moved across the dock.
Where might Dockware not be the right fit?
Dockware might not be the right fit when errors start well before freight reaches the dock. Dockware captures dimensions, identifiers, and condition at the dock door, which makes it a strong tool for cross-docks and terminals where the dock is the main event. In a warehouse where orders are picked, packed, and sorted before they ship, the problems often start earlier. A wrong item packed at the packing station or a carton routed to the wrong lane on the conveyor is already part of the shipment by the time it reaches the door. Teams start looking for a Dockware alternative when they need verification and claims handling across the whole building, with the evidence from every station put to work on the claim. Arvist was built for that work.
What does Arvist do beyond the dock?
Arvist is a vision AI quality control platform that follows freight through the building, from the dock door to staging, the conveyor, and the packing station, and flags errors and damage in real time at each stop. At the dock door, Arvist verifies SKUs and shipments on inbound and outbound freight. On the conveyor, Arvist tracks every item from one station to the next and catches damage and mis-sorts before the next stop. At packing, Arvist reads product and label details automatically and catches mis-picks and short-ships before they leave the building. Arvist Claims Management puts that evidence to work on claims, and Arvist customers see 35% fewer damage claims and 50% faster shipments.
How does Arvist handle freight claims?
Claims are built into the Arvist platform, and Arvist Claims Management reduces claim processing from 12 to 15 hours to about 3 minutes. An AI agent triages each claim as it lands, pulls the evidence captured at the dock door and every other station, and drafts a response for a person to approve. That speed matters because 30% of freight claims are fraudulent and each legitimate dispute needs an answer backed by evidence.
Arvist offers 80+ WMS and ERP integrations, so claims data and agentic workflows sit in the systems a team already runs.
What does it take to deploy Arvist?
Each Arvist station is a set of off-the-shelf security cameras and hardware, which keeps the cost of covering a whole building within reach. Arvist costs up to 15x less per station than custom sensor towers and suites, with a 30-day payback. Because the 80+ WMS and ERP integrations leave existing systems and routines untouched, Arvist requires zero change management.
How hard is it to switch from Dockware to Arvist?
Getting started with Arvist takes no infrastructure refresh and no downtime, so a team runs with zero change management from day one.
See Arvist verify freight at every station
Book a demo with Arvist to see quality control and claims automation working across the dock door, staging, conveyor, and packing stations in a warehouse like yours. Book a demo
FAQ
What is Dockware?
Dockware is a freight data capture platform for the loading dock that records dimensions, identifiers, and condition using the Dockware Scan mobile app and the Dockware Vision mounted sensor suite.
Is Arvist a good alternative to Dockware?
Arvist is a good fit for warehouses that want vision AI quality control on off-the-shelf security cameras and hardware, with coverage from the dock door through staging, conveyor, and packing and claims automation built in.
Does Arvist cover the dock door?
Yes. Arvist verifies SKU and shipment at every inbound and outbound dock door and catches damage before freight is loaded or received.
Which warehouse areas does Arvist cover?
Arvist covers packing, conveyor, staging, and dock door stations, with Arvist Claims Management handling the back office.
Does Arvist integrate with a WMS or ERP?
Yes. Arvist offers 80+ WMS and ERP integrations.
Does Arvist automate freight claims?
Yes. Arvist Claims Management reduces claim processing from 12 to 15 hours to about 3 minutes, using the evidence captured at each station.
